Conditions of the service

Privacy Policy for Northbay Boutique

At Northbay Boutique, we place great importance on protecting your personal data and are committed to safeguarding your privacy. This privacy policy explains what data we collect, why we collect it, and how we process it – in accordance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Data Controller

Northbay Boutique is responsible for processing your personal data as described in this policy.

Company Name: Northbay Boutique
Email Address: info@northbayboutique.com

2. What Data Do We Collect?

When you visit our website or make a purchase, we may collect the following personal data:

  • Identification Data: Name, address, phone number, email address.

  • Payment Data: Payment information such as credit card details (processed exclusively by our payment service providers).

  • Usage Data: Information about how you use our website (IP address, browser data, pages visited).

  • Order History: Data related to purchased products and order details.

  • Newsletter Data: If you subscribe to our newsletter, we collect your email address.

3. How Do We Collect Your Data?

We collect personal data in the following ways:

  • Direct interactions: When you create an account, place an order, or contact us via email.

  • Automated technologies: When you visit our website, we collect data such as your IP address and browser type using cookies and similar technologies.

  • Third parties: We may receive data from third-party providers such as payment service providers or shipping companies.

4. Why Do We Collect Your Data?

We collect and process your personal data for the following purposes:

✔ Fulfilling a contract: To process your order and deliver products.
✔ Customer service: To respond to inquiries or complaints.
✔ Marketing: To inform you about promotions and offers via our newsletter, with your consent.
✔ Legal obligations: To comply with legal requirements such as invoicing and accounting.
✔ Website improvement: To enhance user experience and improve our services.

5. How Long Do We Store Your Data?

We do not store your personal data longer than necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Specific retention periods include:

  • Order and billing data: 10 years (as required by tax and accounting laws).

  • Marketing data: Until you unsubscribe from the newsletter.

  • Usage data (cookies): For further details, please refer to our Cookie Policy.

6. Sharing Personal Data with Third Parties

We only share your personal data with third parties when necessary to provide our services or comply with legal requirements:

  • Payment service providers: To process payments through secure external payment systems.

  • Shipping partners: To deliver your order.

  • IT service providers: For hosting our website and managing our technical infrastructure.

  • Authorities: If we are legally required to do so.

We ensure that all our partners comply with GDPR regulations and process your data securely.

7. Your Rights Under Data Protection Laws

You have the following rights regarding your personal data:

✔ Right to access: You can request information about the data we store about you.
✔ Right to rectification: If your data is incorrect or incomplete, you can ask us to correct it.
✔ Right to deletion: You can request that we delete your personal data, provided there are no legal obligations preventing this.
✔ Right to restriction: You can request that we limit the processing of your data.
✔ Right to object: You have the right to object to the processing of your data, particularly for marketing purposes.
✔ Right to data portability: You have the right to receive your data in a structured, machine-readable format.

To exercise your rights, please contact us at info@northbayboutique.com. We will respond within a reasonable timeframe, but no later than 30 days.

8. How Do We Protect Your Data?

We take the protection of your personal data very seriously. We have implemented technical and organizational measures to safeguard your data from loss, theft, unauthorized access, or disclosure. These measures include:

✔ Encrypted connections (SSL) for all sensitive data.
✔ Secure storage on servers that comply with strict security standards.

9. Cookies

Our website uses cookies to enhance your experience and tailor our services to your preferences. For more details on our use of cookies, please refer to our Cookie Policy.

10. Changes to the Privacy Policy

This privacy policy may be updated to reflect changes in legislation or our business practices. We recommend reviewing this policy regularly to stay informed about any updates.

Contact Information for Data Protection Inquiries

📧 Northbay Boutique
📩 Email: info@northbayboutique.com

If you have any questions regarding this privacy policy, please feel free to contact us.

Thank you for trusting Northbay Boutique!