Shipping policy

Shipping Policy for Northbay Boutique

At Northbay Boutique, we are committed to processing your order as quickly and efficiently as possible. Below, you will find more details about our shipping policy.

Order Processing & Cancellation

✔ Orders at Northbay Boutique are only processed after payment has been received.
✔ Order cancellations are possible as long as the order has not yet been shipped. Please contact our customer service as soon as possible if you wish to cancel your order.
✔ Once an order has been shipped, cancellation is no longer possible. In this case, the order can only be returned according to our return policy.

Right of Withdrawal & Returns

✔ Consumers have the right to withdraw from their purchase within 14 days of receipt without providing a reason.
✔ Returns must comply with our return conditions, which are outlined on our website.
✔ Some products are excluded from returns, such as personalized items or products that cannot be returned for hygiene reasons if the seal has been broken.

Fast Order Processing

✔ Once your payment is completed, we immediately begin processing your order to ensure fast shipping.
✔ Order Today, Shipped Tomorrow – Orders placed before 4:00 PM are guaranteed to be shipped on the next business day. Orders placed after 4:00 PM will be processed on the following business day.
✔ Climate-Neutral Shipping – Sustainability is important to us. That’s why we use climate-neutral shipping options to contribute to a cleaner future – without compromising on fast delivery times.

Please Note:

  • Exact delivery times may vary depending on the chosen shipping method and your location.

  • You will receive a tracking number once your package has been shipped, allowing you to track your order.

Contact

📧 Email: info@northbayboutique.com

Thank you for shopping with Northbay Boutique! 🛍️✨